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Upsell Offers

You can add quantity-based special offers to any product — like "Buy 2, Get 1 Free" — to increase average order value. These offers are configured directly in the product form, with no external setup required.

Where to find it​

  1. From the dashboard, open Products, then add a new product or edit an existing one.
  2. Scroll down in the product form to the Upsell Offers section, located below the product variants section.
  3. Turn on the switch at the top of the section to reveal the offers table. The first time you enable it, an empty offer row is added automatically so you can start filling it in.

Fields for each offer​

Each row in the table represents one offer, with the following fields:

  • Text: the offer description as shown to the customer (e.g. "Buy 2 Get 1 Free"). This field is required for every active offer — leaving it blank shows the error "Every active offer needs a text label" and the product cannot be saved.
  • QTY: the number of units included in the offer (minimum 1).
  • Price: the total price for the offer at that quantity. It must be lower than the base product price multiplied by the quantity — otherwise the customer gets no real discount. Trying to save an active offer priced at or above that amount shows the error "The offer price must be lower than the price of the same quantity without the offer" and the product cannot be saved. Set it to 0 if the offer is free-delivery-only with no price discount — that case is exempt from the rule.
  • Free Delivery: an on/off toggle — when enabled, customers see a "Free Delivery" badge next to that offer.
  • Mark as Best Offer (the star icon): only one offer can be marked "Best Offer" at a time — selecting a new one automatically clears the star from the previous one. The marked offer shows a "Best Offer" badge to customers.
  • Active / Inactive: a button that lets you temporarily disable an offer without deleting it — inactive offers are hidden from customers in the storefront but remain saved in the product form.
  • Delete offer: permanently removes the row from the list.

If you turn off the section's main switch, any offer still missing its text is deleted automatically; fully filled-in offers are kept, just hidden.

Reordering​

You can drag any offer using its drag handle (the icon on the left side of each row in desktop view) and drop it elsewhere to change the order offers appear in for the customer.

How the customer sees it​

On the storefront product page, only active offers appear as selectable cards below the price, under the heading "Special Offers (Choose and Save!)" — the customer can pick at most one offer, and the savings percentage plus the "Free Delivery" and "Best Offer" badges appear automatically based on your settings.