Delivery Company Setup
Zimam supports connecting to several Algerian delivery companies, including ZR Express, Yalidine, and others.
Video narrated in Arabic.
Connecting a delivery company
- From the dashboard, open the Delivery section.
- Choose the delivery company you work with from the list.
- Enter the credentials (API key or account details) you received from the delivery company.
- Save the settings — the system verifies the credentials automatically.
How it works after setup
Once a delivery company is connected successfully:
- When an order is confirmed by a call-center agent or an orders manager, it's automatically uploaded to the delivery company's platform — no need to enter order details manually again.
- You can choose the appropriate delivery option (home delivery or a pickup point) depending on what the company and region support.
- Shipment status updates (received, in transit, delivered...) arrive automatically via the delivery company's real-time notifications.
Important notes
- You can connect more than one delivery company at the same time and choose the right one per order.
- If uploading an order to a delivery company fails (e.g. missing data or an unsupported region), you'll see a clear error message explaining why, instead of the order being silently dropped.
- Make sure the delivery company is enabled correctly in each product's settings if some products need special delivery options.
Setting up delivery options
Once a delivery company is connected, you can set up shipping options (e.g. home delivery or a pickup point) and their prices per wilaya (province).
Video narrated in Arabic.
- From the Delivery section, open Delivery Options.
- Click Add Option and choose the delivery type (home or pickup point).
- Set a price per wilaya, or use one flat price for all wilayas.
- Save the option — it will automatically show up for the customer at checkout.